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Professional Boundaries and Ethics

Managing boundaries at work


Successful outcomes largely depend upon the quality of interpersonal relationships with people receiving services. Workers must maintain a balance between being supportive, empathic, and understanding, yet professional at the same time. In a trauma-informed and inclusive Human Services setting, monitoring the risk of boundary crossings and other ethical issues is a constant process for the worker. Since work scenarios are constantly in flux, the worker must be alert to possible boundary crossings and how to communicate effectively with clients and coworkers to prevent confusion and harm. 

This training explores the nature of boundary issues at work by looking at the five different risk areas for most staff, offering tips and best practices for reducing the risk of boundary problems in the workplace. This training also considers multiple scenarios to coach attendees on processes that reduce risk and protect workers and clients alike.  

Learning Objectives

  • Review boundary concepts and terminology

  • Examine ethical considerations with examples

  • Introduce a decision-making process

  • Adopt personal and professional interventions

Board Accreditation

MN Board of Social Work

2.0 CEUs (CEP-275)

MN Board of Behavioral Health and Therapy

LADC: 2.0 CEUs (2023.CE.ADC.127)
LPC/LPCC: 2.0 CEUs (2023.CE.391)

MN Board of Nursing

This activity has been designed to meet the Minnesota Board of Nursing continuing education requirements. However, the nurse is responsible for determining whether this activity meets the requirements for acceptable continuing education.

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