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Our Team

Brett Paulsen

Pronouns: He, Him, His

Training Institute Administrator

Brett joined the Training Institute in 2018 from the nonprofit and higher education fields. He holds a Bachelor of Arts in English and is responsible for the daily administration of the Training Institute. He also works closely with partner organizations to develop training opportunities for learning and development. He is a certified instructor with the American Heart Association.

Jimmie Heags Jr.

Pronouns: He, Him, His

Adjunct Instructor

Jimmie Heags Jr., MA, LSC, LPCC, LADC, ACS is an adjunct instructor for the Training Institute. Jimmie's clinical work has been with mostly black, indigenous, and people of color (BIPOC). He approaches his work with genuine curiosity, and feels honored to be trusted with their sacred thoughts and feelings. Jimmie is a trainer and consultant in Restorative Practices, Crisis Prevention and Intervention (CPI) as well as other Social Emotional Learning (SEL) approaches. Prior to his work as an associate therapist, he served as an Adjunct Instructor for Adler Graduate School in their School Counseling Program.

He is part-owner of Canopy Mental Health & Counseling, a provider of culturally informed therapy services for historically under-served and marginalized populations in the Twin Cities. This work allows him to provide educators with social emotional interventions and provide clinical supervision for pre-licensed therapist candidates.

In his free time Jimmie serves as the chair of the Minneapolis NAACP Integrated Health committee.

Ray Young

Pronouns: He, Him, His


Raymond Young, CPS, BA has 15 years of experience training diverse groups of adult, youth, and adolescent learners prior to joining the Training Institute at People Incorporated Mental Health Services. He has trained mental health workers, police officers, transportation professionals, business partners, and clients. Ray received his certification as a Certified Peer Specialist from the Minnesota Department of Human Services in 2017 and has since worked with individuals with various mental health conditions and behavioral health concerns. He has also studied Drug and Alcohol Counseling. Ray has a passion for working with youth in Youth Leadership Programs and as a mentor in the community.

Russ Turner

Pronouns: He, Him, His


Russ Turner, MA, MS is the Director of the People Incorporated Training Institute. During his 14 year tenure he has developed and taught a curriculum of training classes and workshops in a wide variety of subjects related to behavioral health from crisis de-escalation to motivational interviewing. His audience includes mental health professionals, social workers, case managers, addiction professionals, law enforcement, healthcare professionals, and organizational leaders. He trains trainers, works with management, and has consulted and coached on numerous mental health related training projects. He has worked as a teacher or trainer for over 25 years in a variety of countries and settings including Japan, the Czech Republic and the UK. His teaching philosophy is that adults learn best when they are challenged, the material is applicable to work situations, and sessions are interactive and engaging.

Shaila Arjuman

Pronouns: She, Her, Hers

Adjunct Instructor

Shaila Arjuman, MA, MS, is a program supervisor of Adult Mental Health & CADI Waiver Case Management at People Incorporated. Shaila holds an MA in Community Psychology, MPhil in Clinical Psychology, and MS in Clinical Psychology. Her work has been focused on Adult Mental Health, Children & Family Support, in addition to Adult Rehabilitative Mental Health Services (ARMHS). Her particular interest is in prevention of social and health problems through community development. She served as a Clinical Psychologist at a number of hospitals and government agencies in Dhaka, Bangladesh, including the Bangladesh Rehabilitation Center for Trauma Victims, Dhaka Children’s Hospital, Dhaka Medical College Hospital and BSM Medical University Hospital. She has extensive trainings on CBT, DBT and EMDR. She also has experience in training facilitation, research & grant writing, and program design, planning & evaluation. Recently, Shaila has been conducting online talk shows and workshops on mental health for her community to build awareness.

Warren Duncan

Pronouns: He, Him, His

Adjunct Instructor

Warren Duncan, BS has had various roles throughout his career working with households experiencing homelessness and multiple barriers to stable housing. He has worked as direct support staff on mobile teams in Permanent Supportive Housing program across the metro area, assisted in outreach efforts for program participants living on the streets and in shelter, provided outreach to property managers and landlords, connecting them to support services in metro and greater Minnesota communities. He has worked to provide support to a network of supportive housing programs and community organizing among County, State, and local community agencies in Southern and Central Minnesota. He is currently overseeing all programming as Program Director for a Minnesota Nonprofit. Warren enjoys facilitating workshops and has led a number of training sessions. Topics include Building Landlord Relationships, Housing First, Harm Reduction, Navigating Conflict, De-escalation, and Mindfulness. Warren grew up in Des Moines, Iowa and moved to Minnesota shortly after graduating from Iowa State University. He currently lives with his family in the Twin Cities western suburbs. He enjoys drawing, painting, and photography in his spare time.

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