De-escalation: Core Skills
Pause, Listen, Respond
Description
The threat of violence can elicit a stress response in the helper as well as the upset person. De-escalation starts with calming oneself and maintaining composure while moving toward the situation. Without specific strategies it is common for the helper to inadvertently worsen the situation as they react to the situation. This class introduces and practices core skills for responding to what’s happening and connecting with the upset person.
Learning Objectives
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Examine strategies to ground and reorient in a stressful situation
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Identify the person’s need and specific concern
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Describe and practice responding strategies
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Set limits to obtain voluntary compliance
Board Accreditation
MN Board of Social Work
2.0 CEUs
MN Board of Behavioral Health and Therapy
LADC: 2.0 CEUs
LPC/LPCC: 2.0 CEUs
MN Board of Nursing
This activity has been designed to meet the Minnesota Board of Nursing continuing education requirements. However, the nurse is responsible for determining whether this activity meets the requirements for acceptable continuing education.