Motivational Interviewing

Responding to “resistance” with rapport

Description

Workers in the Human Services field often feel stalled when talking about behavior change or goal setting with program participants. The practice of Motivational Interviewing (MI) rebuilds rapport when these conversations become confrontational or defensive. This session reviews real-life client interactions that demonstrate the foundational ‘O.A.R.S.’ skills and provides an opportunity to practice this person-centered communication strategy.

Learning Objectives

  • Identify the Spirit of Motivational Interviewing and when an 'MI moment' arises

  • Review practical examples of Open questions, Affirmation statements, Reflective listening, and when to use Summaries.

  • Develop a practice of responding to resistance and ambivalence with curiosity and collaboration

Board Accreditation

MN Board of Social Work

2.0 CEUs (CEP-275)  

MN Board of Behavioral Health and Therapy   

LADC: 2.0 CEUs (2023.CE.ADC.129)
LPC/LPCC: 2.0 CEUs (2023.CE.388)

MN Board of Nursing

This activity has been designed to meet the Minnesota Board of Nursing continuing education requirements. However, the nurse is responsible for determining whether this activity meets the requirements for acceptable continuing education.

Similar courses

Collaboration empowers progress

More Information

Know the warning signs and intervene effectively

More Information

Preventing re-traumatization

More Information

Managing a team through trauma exposure

More Information

How trauma affects people

More Information

Understanding mental health

More Information

Pause, Listen, Respond

More Information

Having honest conversations about substance use

More Information

Meet the person where they’re at, then what?

More Information

Preparing for trauma exposure

More Information

Safety in the Community

More Information

Rethinking Self-Care

More Information

Manage emotions and focus on a solution

More Information

Boost people’s confidence

More Information

Aligning of shared goals

More Information

Guiding conversations in planning

More Information

Practicing the skills

More Information