Class Catalog

Suicide Risk Assessment

Know the warning signs and intervene effectively

De-escalation: Core Skills

Pause, Listen, Respond

Critical Incident Stress Management

Difficult Conversations with Staff

Manage emotions and focus on a solution

Giving Effective Feedback

Boost people’s confidence

Motivational Interviewing

Responding to “resistance” with rapport

Motivational Interviewing Part Two

Guiding conversations in planning

Safety in the Community

Situational Awareness

De-escalation: Children and Youth

Respond with empathy, not authority

De-escalation: Mental Health Crises

Best practices from behavioral health

Repair and Restoration after Conflict

Stress, Burnout, and Resiliency

Trauma-Informed Practices

Preventing re-traumatization

Person-Centered Planning

Collaboration empowers progress

Harm Reduction

Having honest conversations about substance use

Critical Incident Stress Management

Mental Health Awareness

Understanding mental health

De-escalation: Core Skills

Pause, Listen, Respond

Trauma-Informed and Resilient Teams

Managing a team through trauma exposure

Understanding Trauma

How trauma affects people