Class Catalog

Self-Disclosure with Clients

Self-disclosing with purpose

Compassion Fatigue

Caring for others without depleting yourself

Difficult Conversations

Stop dodging the conversations that matter most and learn to lean in instead.

Understanding Trauma and Trauma-Informed Practices

Stop asking what's wrong and start asking what's happened

De-escalation: Core Skills

Pause, Listen, Respond

De-escalation: Mental Health Crises

Best practices from behavioral health

De-escalation: Children and Youth

Respond with empathy, not authority

Creating Safe and Culturally Responsive Environments for Children

Critical Incident Stress Management

Culturally Responsive Practice

Conversations about culture and identity

Difficult Conversations with Staff

Manage emotions and focus on a solution

Giving Effective Feedback

Boost people’s confidence

Motivational Interviewing

Responding to “resistance” with rapport

Motivational Interviewing Part Two

Guiding conversations in planning

Repair and Restoration after Conflict

Safety in the Community

Situational Awareness

Stress, Burnout, and Resiliency

Suicide Risk Assessment

Know the warning signs and intervene effectively

Compassion Fatigue

Caring for others without depleting yourself

Understanding Trauma and Trauma-Informed Practices

Stop asking what's wrong and start asking what's happened

Building Resiliency

Preparing for stress and trauma exposure

Stress, Burnout, and Resiliency

Creating Safe and Culturally Responsive Environments for Children

De-escalation: Children and Youth

Respond with empathy, not authority

De-escalation: Mental Health Crises

Best practices from behavioral health

Trauma-Informed Practices

Preventing re-traumatization

Person-Centered Planning

Collaboration empowers progress

Stages of Change and Practitioner Tasks

Meet the person where they’re at, then what?

Harm Reduction

Having honest conversations about substance use

Critical Incident Stress Management

Mental Health Awareness

Understanding mental health

De-escalation: Core Skills

Pause, Listen, Respond

Trauma-Informed and Resilient Teams

Managing a team through trauma exposure

Understanding Trauma

How trauma affects people

Understanding Domestic Violence

Culturally Responsive Practice

Conversations about culture and identity

Motivational Interviewing

Responding to “resistance” with rapport

Motivational Interviewing Part Two

Guiding conversations in planning

Person-Centered Supervision

Collaborative approaches in supervision

Developing Strong Staff

Engaged employees are motivated and self-directed